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Order Entry/Billing Representative-客服订单管理
Location:Guangzhou-Nansha Function:Customer Service 客户服务 Published:2021-10-28
Education: Bachelor Working Experience: No experience
Number of Hiring: Several
Company:SABIC Innovative Plastics (Shanghai) Co., Ltd.


Job Responsibilities:

  1. Item & customer master set up and follow up.
  2. Ensure all customer orders are timely and accurately placed into system. Monitor SAP data accuracy and fix order issue.
  3. Revise orders per customer request.
  4. Prepare documents to customers for customs clearance and payment collection.Provide quality & product safety support documents like data sheet, Rohs, UL, MSDS,etc.
  5. Push shipping documents and fix billing issue in system, match full set of documents and send to customer without delay.
  6. Prepare documents according to L/C terms and avoid late presentation.


Qualifications Required:

  1. Customer service or order management experience.
  2. College and above education background;
  3. Good communication skill & team work
  4. Carefulness & high responsibility.
  5. Be in detail and data-sensitive.